Section title: Section Title L2 Basic Pages

Service Review Decision Reason Codes

886

These codes communicate the reason for the health care services review outcome.

Maintenance Request Status

The list below shows the status of change requests which are in process.

Each request will be in one of the following statuses:

  1. Received
    The request has been submitted but is not yet under review.
  2. Pending
    Staff has looked at the request to ensure it's a legitimate request (not spam), that it is assigned to the correct CMG, and that all required information is present.
  3. In Process
    The CMG has initiated their decision process.
  4. On Hold
    The CMG has initiated their decision process but cannot complete it at this time.
  5. CMG Approved
    The CMG has considered and approved the request, this does not mean it was approved exactly as submitted, it means maintenance related to the request was approved. Requests in this status will be applied to the next version.
  6. CMG Disapproved
    The CMG has considered and disapproved the request, no maintenance action will occur. Requests in this status are complete/final.
Status Last Reviewed: 3/1/2024
Num. Date Requested Description Type Code Status
51 11/17/2021 Policy/plan error New   On Hold
52 11/17/2021 Payer Cancellation/ payer initiated void - this would apply in the case where payer has voided the authorization. New   On Hold

Maintenance Request Form

Fields marked with an asterisk (*) are required





*The description you are suggesting for a new code or to replace the description for a current code.

*Explain the business scenario or use case when the requested new code would be used, the reason an existing code is no longer appropriate for the code list’s business purpose, or reason the current description needs to be revised.


8/1/2022
01Price Authorization Expired
Start: 01/10/2001
02Price authorization no longer required
Start: 01/10/2001
03Product not on the price authorization
Start: 01/10/2001
04Authorized Quantity Exceeded
Start: 01/10/2001
05Special Cost Incorrect
Start: 01/10/2001
06No Credit Allowed
Start: 01/10/2001
07Administrative Cancellation
Start: 01/10/2001
08Unit resale higher than authorized
Start: 01/10/2001
09Out of Network
Start: 01/10/2001
0ATesting not Included
Start: 01/10/2001
0BRequest Forwarded To and Decision Response Forthcoming From an External Review Organization
Start: 01/10/2001
0CAuthorization/Access Restrictions
Start: 01/10/2001
0DRequires PCP authorization
Start: 01/10/2001
0EProvider is Not Primary Care Physician
Start: 01/10/2001
0FNot Medically Necessary
Start: 01/10/2001
0GLevel of Care Not Appropriate
Start: 01/10/2001
0HCertification Not Required for this Service
Start: 01/10/2001
0JCertification Responsibility of External Review Organization
Start: 01/10/2001
0KPrimary Care Service
Start: 01/10/2001
0LExceeds Plan Maximums
Start: 01/10/2001
0MNon-covered Service
Start: 01/10/2001
0NNo Prior Approval
Start: 01/10/2001
0PRequested Information Not Received
Start: 01/10/2001
0QDuplicate Request
Start: 01/10/2001
0RService Inconsistent with Diagnosis
Start: 01/10/2001
0SPre-existing Condition
Start: 01/10/2001
0TExperimental Service or Procedure
Start: 01/10/2001
0UAdditional Patient Information required
Start: 01/10/2001
0VRequires Medical Review
Start: 01/10/2001
0WDisposition pending review
Start: 01/10/2001
0XService Inconsistent with Provider Type
Start: 01/10/2001
0YService inconsistent with Patient's Age
Start: 01/10/2001
0ZService inconsistent with Patient's Gender
Start: 01/10/2001
10Product/service/procedure delivery pattern (e.g., units, days, visits, weeks, hours, months)
Start: 01/10/2001
11Pricing
Start: 01/10/2001
12Patient is restricted to specific provider
Start: 01/10/2001
13Service authorized for another provider
Start: 01/10/2001
14Plan/contractual guidelines not followed
Start: 01/10/2001
15Plan/contractual geographic restriction
Start: 01/10/2001
16Inappropriate facility type
Start: 01/10/2001
17Time limits not met
Start: 02/01/2002
18Notification received
Start: 06/01/2002
19Cosmetic
Start: 06/01/2002
20Once in a lifetime restriction applies
Start: 02/01/2004
21Transport Request Denied
Start: 06/01/2004
22Ambulance Certification Segment information doesn't correspond to Transport Address Segment
Start: 06/01/2004
23Mileage cannot be computed based on data submitted
Start: 06/01/2004
24Computed mileage is inconsistent with transport information or service units submitted
Start: 06/01/2004
25Services were not considered due to other errors in the request.
Start: 06/06/2010
26Missing Provider Role
Start: 06/05/2011
27Patient is currently in a Health Insurance Exchange premium payment grace period -- first month. Usage: Use only for Individual Market Qualified Health Plans.
Start: 06/01/2014 | Last Modified: 07/01/2017
28Patient is currently in a Health Insurance Exchange premium payment grace period -- second month. Usage: Use only for Individual Market Qualified Health Plans.
Start: 06/01/2014 | Last Modified: 07/01/2017
29Patient is currently in a Health Insurance Exchange premium payment grace period -- third month. Usage: Use only for Individual Market Qualified Health Plans.
Start: 06/01/2014 | Last Modified: 07/01/2017
30Initial Utilization Review In Progress
Start: 11/01/2017
31Escalated Utilization Review in Progress
Start: 11/01/2017
32Excluded benefit, a service which is specifically excluded from the benefit plan.
Start: 10/01/2020
33Appeal Denied
Start: 03/01/2022
34Payer-initiated Void
Start: 03/01/2022
35The documentation submitted is not legible.
Start: 03/01/2022
36Signed documentation is required to support medical necessity.
Start: 03/01/2022
37A signed Order or Intent-to-Order is required.
Start: 03/01/2022
38A physician certification statement is required.
Start: 03/01/2022
39An order that supports this service is required.
Start: 03/01/2022
40The supporting documentation does not match the patient identified in the preauthorization request.
Start: 03/01/2022
41The supporting documentation does not support the number of units requested.
Start: 03/01/2022
42A nutritional status assessment is required.
Start: 03/01/2022
43Initial and repeated wound measurements are required.
Start: 03/01/2022
44Documentation of conservative treatment failure is required.
Start: 03/01/2022
45Documentation of a diabetes diagnosis is required.
Start: 03/01/2022
46Documentation that treatment is an adjunct to conventional therapy is required.
Start: 03/01/2022
47Documentation of measurable signs of improvement is required.
Start: 08/01/2022
48Documentation of a diabetic wound classification is required.
Start: 08/01/2022
49Patient was not admitted within the authorized timeframe.
Start: 08/01/2022